Book Title: Back Pocket Coach: 33 Effective Communication Strategies for Work & Life
Authors: Diane Brennan and Alexandra Ross
Category: Adult Non-Fiction, 104 pages
Genre: Communication, Self-help
Publisher: New View Press
Release date: January 2017
Tour dates: June 5 to 16, 2017
Content Rating: G
Have you ever been in a situation that was emotionally charged and the stakes were high? And it was difficult to find the right words? Back Pocket Coach provides 33 power-packed communication strategies to support you in creating satisfying conversations that result in good outcomes for you and others. These just-in-time strategies will help you move through conversations masterfully --whether you're engaging with one person or a team of people.
You'll learn how to:
-- Provide difficult feedback to everyone from your boss to mother-in-law -- improving your relationships in the process.
-- Effectively renegotiate any agreement.
-- Say no to a request that would leave you stretched too thing -- and do so from a place of strength.
-- Get unproductive meetings back on track -- even if you're not the meeting organizer.
-- Safely speak your truth.
-- Increase your self-awareness and emotional intelligence.
-- Use appreciation authentically -- the secret sauce for thriving relationships.
The book is divided into six parts with an introductory section and a chapter on how to use the book. It's a short book at just under a hundred pages and each of the strategies are numbered and take up one short paragraph on each page. Because of my counselling background, I appreciated these simple but very effective strategies because I've used some of them. I particularly liked the strategies for one-on-one conversations (such as, We both want the same thing here), conversations on-the-fly (such as, Let me take some time to consider this) and self-reflection (What could I have done better or differently).
Part five lists situations and issues and what strategies to use for them. I think that if we practice these strategies on a regular basis, our conversations and problem-solving skills will improve. I know I want to master some of the strategies outlined in this book. As much as I liked that this book was short and handy and useful as a quick reference, I did wish that the strategies were followed by examples or anecdotes. To this day, I still remember the short stories or anecdotes that I've read in a few self-help books, such as in Dale Carnegie's books. We learn by example, and seeing a strategy in action can imprint it better in our minds.
Apart from wanting more info, I think this book is a very useful tool for all ages and all people, no matter their background, social status or field of work. Being a better communicator, especially in difficult situations or when discussing heated topics is an excellent skill to possess. This is a nifty book that I can recommend to all!
Diane Brennan is a consultant, coach, author and speaker. She is passionate about leadership in all types of organizations. She enjoys working with leaders and teams in the fields of healthcare, aerospace, engineering, science, academics and business. Diane's expertise in organizations includes strategic thinking, navigating change and creating a learning culture. Diane holds a Doctorate in Behavioral Health, an MBA and is a Master Certified Coach. She brings calm to the chaos in organizations and life. Contact Diane at Diane@DianeBrennan.com